Privacy Policy

1. Introduction

Preservers Cybersec Labs Pvt. Ltd. ("Preservers," "we," "us," or "our") is committed to protecting your privacy and personal data. As a leading AI-native cybersecurity platform, we understand the critical importance of data protection and privacy in today's digital landscape.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cybersecurity platform, website, and related services (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email, organization name)
• Contact information and communication preferences
• Payment and billing information
• Security assessment data and threat intelligence inputs
• Support requests and technical information

2.2 Automatically Collected Information

• Device information and IP addresses
• Usage data and platform interaction logs
• Security logs and threat detection data
• Cookies and tracking technologies (see our Cookie Policy)

2.3 Security-Related Information

As a cybersecurity platform, we may collect security-related data including threat indicators, vulnerability assessments, and security event logs necessary to provide our AI-powered threat detection and response services.

3. How We Use Your Information

• Provide, maintain, and improve our cybersecurity platform and services
• Detect, prevent, and respond to security threats using AI-powered analysis
• Process transactions and manage your account
• Send security alerts, threat intelligence, and platform updates
• Conduct security research and threat analysis
• Comply with legal obligations and security compliance requirements
• Respond to your inquiries and provide customer support

4. Data Security and Encryption

We employ industry-leading security measures to protect your data, including:

• End-to-end encryption for sensitive data transmission
• Advanced threat detection and intrusion prevention systems
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Data backup and disaster recovery procedures
• Compliance with ISO 27001, SOC 2, and other security standards

Despite our security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest security standards.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers and security partners who assist in platform operations
• To comply with legal obligations, court orders, or regulatory requirements
• To protect our rights, privacy, safety, or property
• In connection with threat intelligence sharing (anonymized and aggregated)
• During business transfers or mergers (with prior notice)

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@preservers.io.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions, to protect your data in accordance with applicable data protection laws.

8. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: